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Washing Machine Fills Improperly or Water Temperature Is Wrong

If the washer doesn’t fill properly or only one temperature of water fills the tub, something is probably keeping water from entering the machine, or the washer is draining before the tub fills to the desired amount.

Set the controls to the first wash cycle and then try each water temperature setting. If both hot and cold water seem to be entering the washer with good pressure, water may be draining out prematurely during the fill cycle through siphoning action. Be sure the drain hose’s connection to the standpipe is at least 34 inches above the floor (otherwise, discuss the problem with a plumber). An air gap between the drain hose and standpipe that prevents backflow is also good to have.

If the washer doesn’t fill at all, the water inlet screens may be blocked; clean or replace them. Check your owner’s manual for the location of the screens; they are often located at one end of the supply hoses or you may have to remove a panel to access them.

Other reasons for not filling may be that either the timer or temperature selector is broken; both of these repairs require an appliance repairperson.


If the hot water setting works but cold doesn’t, or vice versa:

1) Be sure both the hot and cold water faucets are turned on.

2) Be sure the supply hoses are not kinked.

3) Turn off the faucets. Unscrew the hoses from the faucets, and drain them into a bucket. Hold the bucket under the faucets, and test them to make sure they both work and have plenty of pressure. Screw the hoses back onto the faucets.

4) Unscrew the hoses from the inlet valves, and clean the filter screens just inside them; these may be clogged. To do this, pry out the screens with a screwdriver (this can be difficult because the screens may be inside the valves), flush them under running water, and then put them back into the hose. If the screens look defective, replace them. Then screw the hoses back onto the valves. Be careful not to cross-thread the hose threads when screwing them back onto the valves.

5) Call a repairperson; there may be a defective inlet valve or a problem with the controls.


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