If your clothes washer doesn’t fill properly, something is probably keeping water from entering the machine or the washer is draining before the tub fills to the desired amount.

Set the controls to the first wash cycle, and then try each water temperature setting. If the hot water setting works but cold doesn’t, or vice versa, then see Washing Machine Water Temperature Is Wrong.

If both hot and cold water seem to be entering the washer with good pressure, water may be draining out prematurely during the fill cycle through siphoning action. Be sure the drain hose’s connection to the standpipe is at least 34 inches above the floor (otherwise, discuss the problem with a plumber). An air gap between the drain hose and standpipe that prevents backflow is also good to have.

If the washer doesn’t fill at all, the water inlet screens may be blocked; clean or replace them. Check your owner’s manual for the location of the screens; they are often located at one end of the supply hoses or are behind an access panel.

Another reason for not filling may be that the water-level switch, timer, or temperature selector is broken. These repairs require an appliance service professional.